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Telstra Telecommunications' Inspiring Spot Keeps Australia Connected

The Monkeys, part of Accenture Interactive captures the brands role in supporting diverse communities across Australia

Telstra Telecommunications' Inspiring Spot Keeps Australia Connected

Telstra today announced a campaign to introduce its new brand positioning, Australia Is Why. The new campaign showcases the important role Telstra plays in supporting Australia and its diverse communities and was created by long-term agency partner, The Monkeys, part of Accenture Interactive. 

Jeremy Nicholas, CMO at Telstra said: “For over 100 years Telstra has been connecting Australians and we are deeply committed to the country’s progress and prosperity. Our new campaign has been created to express the vital and sometimes overlooked role Telstra plays in taking our nation forward; to articulate not just what we do, but why we do it. As the country’s biggest telco and a leader on climate action, a principal sponsor of sport and the arts and strong supporter of the communities we serve, we are committed to Australia and to building world-class infrastructure to keep us all connected.” 

“We know how crucial connection is for people, through all the good times as well as the bad. The last 18 months for most Australians have been tumultuous and challenging. Connectivity has never been more of a necessity – to keep businesses going, to help families and friends stay connected, to keep people informed and kids learning. We took our responsibility to Australians during this time very seriously, and we continue to do so as we see paths open up to use technology to build on the  innovative thinking that has come out of this disruptive time. Australia Is Why shows how Telstra enables the nation and everyone in it to thrive,” said Mr Nicholas. 

“The campaign’s statement is underpinned by many of the significant announcements Telstra has made over the past year, including reaching 75% of the population with 5G, answering all customer service calls in Australia, expanding regional mobile coverage, providing disaster relief packages and  making significant progress on our renewable energy targets. This year also marks 20 years of our sponsorship of the NRL and 37 years supporting The Australian Ballet” 

Australia Is Why – Telstra’s first brand-focused execution since 2016 – includes large format out-of home executions and a 60-second TVC that bring to life the power of connection and Telstra’s broader impact on Australians’ lives. Additional 15-second spots highlight individual stories around Telstra’s work in sustainability, sponsorship, connectivity and community, with more real-life examples of Telstra’s influence created specifically for social. The campaign, which was captured in metro and  regional locations, debuted on-air Sunday 11th July and features a diverse snapshot of Australia, including Telstra’s partners from the Australian Ballet, NRL, NRLW and AFL. 

A virtual destination housing curated stories to back up the campaign’s tagline and show the breadth of what Telstra does in Australia has been created at telstra.com/is-why. 

The Monkeys group chief creative officer and co-founder, Scott Nowell, says: “We all have a ‘why’. It’s what gets us up in the morning and compels us to do the things we do, whether it’s for family, for change, for the future, or to right a wrong. Telstra’s ‘why’ is to create opportunities to support every Australian, because we recognise all of our individual ‘whys’ is what moves the country forward.” 

Featured Companies: The Editors , Collider

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Client: Telstra

Chief Marketing Officer: Jeremy Nicholas

Head of Brand: Julie Caulfield

Principal of Media, Sponsorship & Awards: Genelle Sharples

Senior Marketing Specialist: Maria Rizzo

Senior Marketing Specialist: Rebecca Borgo

Senior Marketing Specialist: Alita McMenamin

Senior Media Specialist: Robbie Aoukar


Creative Agency: The Monkeys, part of Accenture Interactive

Group CEO & Co-Founder: Mark Green

Group Chief Creative Officer & Co-Founder: Scott Nowell

Chief Creative Officer: Tara Ford

Chief Strategy Officer: Fabio Buresti

Managing Director: Matt Michael

Executive Creative Director: Vince Lagana

Creative Directors: Dan Fryer, Stuart Alexander

Creative Team: Jake Rusznyak, Dennis Koutoulogenis, Ben Sampson

Head of Business Management: Belinda Drew

Senior Business Director: Amanda Porritt

Business Director: Jack Stone

Business Manager: Ciara Moloney, Samantha Packham

Head of Planning: Hugh Munro

Senior Planner: Charlotte Marshall

Head of Production: Penny Brown

Senior Producer: Simone O’Connor

Senior Producer: Claudia Brookes

Senior Finished Artist: Leah Horsley

Senior Designer: Mel Watson

Senior Designer: Megan Leckey


Production Company: Collider

Director: John Hillcoat

Executive Producer: Olivia Hantken

DoP: Ross Giardina

Casting: Stevie Ray @ McGregor Casting


Post House: The Editors

Editor: Bernard Garry

Online: Soren Dyne and Matt Edwards

Sound Post-Production: Song Zu

Sound Producer: Kat Aquilla

Sound Engineer: Simon Kane

Print Production

Production Company: Red Door

Photographer: Paul Blackmore

Executive Producer: Natalie Loveridge

Retouching: Cream Electric Art


Media: OMD


Social & Web: Telstra

In-House Creative & Production Campaign Strategist: Nick Chin

Creative Director: Nads Spencer

Lead Producer: Melanie Stefanou

Creative Producer: James Nyssen

Editorial: Campbell Simpson / Harry Tucker

Category: Phone , Utilities

Genre: Dialogue , People